Citizen CT-E301 Direct Thermal Receipt Printer (CTE301XXEBX & CTE301X3EBX)

The Citizen CT-E301 is a compact, 3-inch direct thermal receipt printer built for high-traffic counters where workspace is limited and hygiene is a priority. Measuring just 108 x 125 x 165 mm, this desktop till printer sits neatly alongside cash drawers and barcode scanners without cluttering your point-of-sale area.

Equipped with an innovative, disinfectant-ready outer casing, the CT-E301 is certified to ISO 22196 standards and carries the SIAA mark. Its smooth, non-porous exterior actively resists bacteria growth and can withstand regular cleaning with harsh chemical sprays.

With a fast print speed of up to 250 mm per second and a crisp 203 dpi resolution, it ensures customer transactions move quickly. The built-in heavy-duty guillotine cutter supports both full and partial cuts, rated for up to 2 million clean cuts over its lifespan.

Available Variants & Connectivity

We supply this black direct thermal printer in two distinct interface setups to match your existing POS hardware:

1. Citizen CTE301XXEBX (USB Variant)

• Best for: Simple, single-station setups.

• Connection: USB (Type B) interface.

• What’s Included: Printer, integrated power supply unit, EU power cable. (Please note: UK power cable and USB interface cable are sold separately).

2. Citizen CTE301X3EBX (Triple Interface Variant)

• Best for: Versatile network integration and legacy POS systems.

• Connection: USB, Serial (RS232), and Ethernet (LAN) interfaces.

• What’s Included: Printer, integrated power supply unit, EU power cable. (Please note: UK power cable and interface cables are sold separately).

Key Features & Specifications

• Fast Output: Prints receipts at up to 250 mm/s to reduce serving times.

• Hygienic Casing: SIAA-certified and ISO 22196 compliant housing that prevents bacteria build-up and withstands disinfectant chemical wipes.

• Anti-Curl Technology: Delivers flat, easy-to-read receipts that do not roll up automatically.

• Simple Media Loading: Drop-in paper system lets staff change standard 80mm till rolls using just one hand.

• Reliable Cutter: Automatic guillotine mechanism engineered for 2 million cuts.

• Compact Footprint: Top-exit design allows the printer to be positioned flush against other hardware or inside self-service kiosks.

Typical Applications

• Retail & Shops: Perfect for convenience stores, fashion boutiques, and supermarkets needing reliable, clear till receipts.

• Hospitality & Catering: Ideal for restaurants, cafes, pubs, and takeaway collection points to handle order tickets and customer bills.

• Healthcare & Pharmacies: Well-suited for clinical environments, surgeries, and chemists where regular surface sanitisation is required.

• Self-Service Kiosks: The integrated power supply and top-feeding mechanism allow for straightforward installation inside ticketing or ordering booths.

Frequently Asked Questions (FAQ)

Q: Do these models include a UK plug? A: No, the manufacturer packages these units with an EU power lead. You will need to purchase a standard UK kettle lead (IEC cable) separately to connect it to a UK mains socket.

Q: What size till rolls does the Citizen CT-E301 use? A: It uses standard thermal receipt paper rolls with a maximum media width of 80mm and an outer roll diameter of up to 83mm.

Q: Does it support a cash drawer connection? A: Yes, both variants include a built-in drawer kick-out port (RJ11) to trigger your cash drawer automatically when a receipt prints.

Q: Can I use this printer with an iPad or tablet? A: The CTE301X3EBX model can connect to a local network router via an Ethernet cable, allowing tablet POS applications on the same network to send print jobs. The CTE301XXEBX is strictly for direct USB connection to a Windows PC or terminal.