{"product_id":"uicare-umr-industrial-eu-d","title":"Ubiquiti UI Care for UMR-Industrial | 5-Year Extended Warranty License","description":"\u003ch4 data-path-to-node=\"5\"\u003eUbiquiti UI Care Service Plan: Mobile Router Industrial (UICARE-UMR-INDUSTRIAL-EU-D)\u003c\/h4\u003e\n\u003cp data-path-to-node=\"6\"\u003eThe Ubiquiti \u003cb data-path-to-node=\"6\" data-index-in-node=\"13\"\u003eUICARE-UMR-INDUSTRIAL-EU-D\u003c\/b\u003e is an official enterprise service license plan that provides 5 years of extended warranty coverage and priority hardware replacement infrastructure for the UniFi Mobile Router Industrial (UMR-Industrial). Designed for mission-critical deployments where remote IoT sites, vehicle fleets, or telemetry systems cannot afford prolonged downtime, this service contract guarantees priority technical routing.\u003c\/p\u003e\n\u003cp data-path-to-node=\"7\"\u003eBy locking in advanced replacement logistics and removing return shipping friction, this plan mitigates the operational risks associated with running hardware in harsh industrial environments.\u003c\/p\u003e\n\u003ch4 data-path-to-node=\"9\"\u003eAdvanced Hardware Replacement Logistics\u003c\/h4\u003e\n\u003cp data-path-to-node=\"10\"\u003eThe primary advantage of activating a UI Care license is the elimination of typical diagnostic and shipping wait states during hardware failure incidents:\u003c\/p\u003e\n\u003cul data-path-to-node=\"11\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,0,0\"\u003e\u003cb data-path-to-node=\"11,0,0\" data-index-in-node=\"0\"\u003eAdvanced Hardware Swap Protection:\u003c\/b\u003e Under standard warranty programs, users must ship faulty equipment back to a service depot for verification before a replacement unit is issued. With UI Care, as soon as an issue is logged, \u003cb data-path-to-node=\"11,0,0\" data-index-in-node=\"225\"\u003eUbiquiti dispatches a replacement unit immediately\u003c\/b\u003e, ensuring it arrives on-site before the original unit is disconnected.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,1,0\"\u003e\u003cb data-path-to-node=\"11,1,0\" data-index-in-node=\"0\"\u003ePrepaid Return Logistics:\u003c\/b\u003e Every replacement hardware shipment arrives with a pre-printed, fully prepaid return label. This allows technicians to pack the faulty unit directly into the arrival box and return it without incurring local courier fees or procurement expenses.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"11,2,0\"\u003e\u003cb data-path-to-node=\"11,2,0\" data-index-in-node=\"0\"\u003ePriority Tier-1 Engineering Support:\u003c\/b\u003e Incidents bound to a UI Care contract skip entry-level support queues and are routed directly to dedicated hardware engineers for rapid remote configuration diagnosis and resolution.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch4 data-path-to-node=\"13\"\u003eCore Service Coverage Matrix\u003c\/h4\u003e\n\u003cp data-path-to-node=\"14\"\u003eThe coverage parameters shift ownership risk directly onto the manufacturer's global logistics network:\u003c\/p\u003e\n\u003ctable data-path-to-node=\"15\"\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eService Attribute\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eStandard Out-of-Box Warranty\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cstrong\u003eUI Care Plan Protection\u003c\/strong\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,1,0,0\"\u003e\u003cb data-path-to-node=\"15,1,0,0\" data-index-in-node=\"0\"\u003eCoverage Duration\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,1,1,0\"\u003e1 to 2 Years (Region Dependent)\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,1,2,0\"\u003e\u003cb data-path-to-node=\"15,1,2,0\" data-index-in-node=\"0\"\u003e5 Full Years\u003c\/b\u003e from activation date\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,2,0,0\"\u003e\u003cb data-path-to-node=\"15,2,0,0\" data-index-in-node=\"0\"\u003eRMA Dispatch Method\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,2,1,0\"\u003ePost-Receipt Validation\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,2,2,0\"\u003e\u003cb data-path-to-node=\"15,2,2,0\" data-index-in-node=\"0\"\u003eAdvanced Priority Shipment\u003c\/b\u003e (Dispatched immediately)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,3,0,0\"\u003e\u003cb data-path-to-node=\"15,3,0,0\" data-index-in-node=\"0\"\u003eReturn Shipping Costs\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,3,1,0\"\u003eCustomer Paid\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,3,2,0\"\u003e\u003cb data-path-to-node=\"15,3,2,0\" data-index-in-node=\"0\"\u003e100% Free\u003c\/b\u003e (Prepaid shipping label included)\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,4,0,0\"\u003e\u003cb data-path-to-node=\"15,4,0,0\" data-index-in-node=\"0\"\u003eTechnical Support Path\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,4,1,0\"\u003eStandard Queue Matrix\u003c\/span\u003e\u003c\/td\u003e\n\u003ctd\u003e\u003cspan data-path-to-node=\"15,4,2,0\"\u003e\u003cb data-path-to-node=\"15,4,2,0\" data-index-in-node=\"0\"\u003ePriority Support Ticket Escalation\u003c\/b\u003e\u003c\/span\u003e\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e\n\u003ch4 data-path-to-node=\"17\"\u003e\u003c\/h4\u003e\n\u003ch4 data-path-to-node=\"17\"\u003eCritical Procurement \u0026amp; Activation Rules\u003c\/h4\u003e\n\u003cblockquote data-path-to-node=\"18\"\u003e\n\u003cp data-path-to-node=\"18,0\"\u003e\u003cb data-path-to-node=\"18,0\" data-index-in-node=\"0\"\u003eImportant Installer Prerequisite:\u003c\/b\u003e The UICARE-UMR-INDUSTRIAL-EU-D is a \u003cb data-path-to-node=\"18,0\" data-index-in-node=\"70\"\u003esoftware service license key\u003c\/b\u003e, not a physical hardware piece. To comply with Ubiquiti's strict global warranty activation boundaries, \u003cb data-path-to-node=\"18,0\" data-index-in-node=\"203\"\u003ethis coverage license must be purchased alongside the corresponding UMR-Industrial hardware node, or activated within 30 days of the physical router's initial retail purchase date\u003c\/b\u003e. Retrospective plan attachments to long-deployed, out-of-warranty hardware arrays are rejected by the UniFi licensing system.\u003c\/p\u003e\n\u003c\/blockquote\u003e\n\u003ch4 data-path-to-node=\"20\"\u003eTechnical Specifications\u003c\/h4\u003e\n\u003cul data-path-to-node=\"21\"\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,0,0\"\u003e\u003cb data-path-to-node=\"21,0,0\" data-index-in-node=\"0\"\u003eManufacturer Product Code:\u003c\/b\u003e UICARE-UMR-INDUSTRIAL-EU-D\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,1,0\"\u003e\u003cb data-path-to-node=\"21,1,0\" data-index-in-node=\"0\"\u003eProduct EAN Code:\u003c\/b\u003e 5715328152434\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,2,0\"\u003e\u003cb data-path-to-node=\"21,2,0\" data-index-in-node=\"0\"\u003eProduct Type:\u003c\/b\u003e Digital Service License \/ Electronic Extended Warranty Contract\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,3,0\"\u003e\u003cb data-path-to-node=\"21,3,0\" data-index-in-node=\"0\"\u003eTarget Hardware Compatibility:\u003c\/b\u003e Ubiquiti UniFi Mobile Router Industrial (UMR-Industrial)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,4,0\"\u003e\u003cb data-path-to-node=\"21,4,0\" data-index-in-node=\"0\"\u003eRegional Code Validation:\u003c\/b\u003e European and United Kingdom Region Hardware Deployments\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp data-path-to-node=\"21,5,0\"\u003e\u003cb data-path-to-node=\"21,5,0\" data-index-in-node=\"0\"\u003eCoverage Window:\u003c\/b\u003e 60 Months (5 Years)\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-path-to-node=\"24,0,0\"\u003e \u003c\/p\u003e","brand":"Ubiquiti","offers":[{"title":"Default Title","offer_id":43253802827837,"sku":"UICARE-UMR-INDUSTRIAL-EU-D","price":184.0,"currency_code":"GBP","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0919\/5020\/files\/UMR-INDUSTRIALWarranty.jpg?v=1780656676","url":"https:\/\/www.pos-hardware.co.uk\/products\/uicare-umr-industrial-eu-d","provider":"Pos-Hardware Ltd","version":"1.0","type":"link"}